---
title: How to Reset Your Password
description: Learn how to reset your password step by step, including where to find the reset email and what to do if you don’t receive it.
---

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# How to Reset Your Password

## Learn how to reset your password step by step, including where to find the reset email and what to do if you don’t receive it.

- [Reset Password](https://help.cleantasker.com/en/knowledge/reset-your-password-#reset-password)
- [Tips for Creating a Strong Password](https://help.cleantasker.com/en/knowledge/reset-your-password-#tips-for-creating-strong-password)
- [Troubleshooting](https://help.cleantasker.com/en/knowledge/reset-your-password-#troubleshooting)

If you’ve forgotten your password or can’t sign in, you can reset it in just a few minutes by following the steps below.

### Reset Password

1. **Go to the Login page**  
   Open the app or website and navigate to the Login page.
2. **Click “Forgot password?”**  
   This link is located below the password field.
   
   ![](https://help.cleantasker.com/hs-fs/hubfs/image-png-Feb-10-2026-11-18-43-3371-PM.png?width=670&height=340&name=image-png-Feb-10-2026-11-18-43-3371-PM.png)
3. **Enter your username**  
   Use the username associated with your account, then submit the form.
4. **Check your email inbox**  
   You’ll receive a password reset email shortly.
   
     - If you don’t see it, check your **Spam** or **Junk** folder.
     - Make sure the email address was entered correctly.
5. **Follow the reset link**  
   Click the link in the email and create a new password when prompted.
6. **Log in with your new password**  
   Return to the Login page and sign in using your updated password.

### Tips for Creating a Strong Password

- Use at least **8 characters**
- Include a mix of **uppercase and lowercase letters**
- Add **numbers or special characters** (like ! or @)
- Avoid using easily guessed information (name, birthday, etc.)

### Troubleshooting

- **Didn’t receive the email?**
  
    - Wait a few minutes and refresh your inbox
    - Check Spam or Junk folders
    - Try requesting the reset again
- **Reset link doesn’t work?**
  
    - Password reset links may expire for security reasons
    - Request a new password reset if the link is no longer valid
- **Still having trouble?**  
  Contact our support team for help.

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